Payment Method

Effective Date: September 24, 2026

At Cutemingle, we provide several convenient payment options for customers purchasing products through our website.

Cutemingle is operated by Yunfu Hengshuo Trading Co., Ltd., a company registered in Guangdong Province, China.

1. Accepted Payment Methods

Cutemingle currently accepts the following payment methods:

• Visa

• Mastercard

• Apple Pay

• Google Pay

The payment methods available to you may vary depending on your country or region, device, browser, and other factors at the time of checkout.

The payment options available on the checkout page are the payment methods currently available for your order.

2. Payment at Checkout

All orders placed through the Cutemingle website must be paid in full during checkout unless a different payment arrangement is expressly offered by Cutemingle.

When placing an order, you will be asked to:

1. Select your preferred payment method;

2. Enter or confirm the information required by the applicable payment provider;

3. Review your order details, shipping information, and total amount;

4. Authorize the payment; and

5. Complete the order.

An order is considered submitted after you complete the checkout process. Payment authorization or successful payment does not necessarily mean that Cutemingle has accepted the order in every circumstance. We may review or decline an order in accordance with our Terms of Service, including where there is a suspected payment issue, pricing error, fraud risk, or other legitimate reason.

3. Order Amount

The total amount payable for an order will be shown at checkout before you submit your payment.

Depending on the applicable order and destination, the amount may include:

• Product price;

• Any applicable discounts or promotional adjustments; and

• Any other charges that are expressly displayed at checkout.

Standard shipping is free on every order, including orders containing only one item, with no minimum order value.

If any additional charges are applicable to your order, we will provide the relevant information during checkout where required.

4. Currency

Prices on the Cutemingle website may be displayed in the currency selected or made available through the website.

Your card issuer, bank, Apple Pay, Google Pay, or other payment provider may process the transaction in a different settlement currency depending on your account and location.

If your payment is processed in a currency different from the currency of your bank or card account, your financial institution or payment provider may apply a foreign exchange conversion rate or currency conversion fee.

Any such fee is charged by the relevant financial institution or payment provider and is not a fee imposed by Cutemingle.

5. Payment Processing

Payments may be processed by third-party payment service providers or through the payment networks associated with the payment method you select.

When you choose a payment method, you may be redirected to, or otherwise interact with, the relevant payment provider or payment network to complete the transaction.

Your payment information may therefore be subject to the privacy policy, terms, and security practices of the applicable payment provider.

Cutemingle does not control the processing policies of third-party payment providers.

6. Payment Security

Cutemingle takes reasonable measures to protect information associated with online purchases.

Payment details may be transmitted directly to or processed by applicable payment service providers and payment networks. Depending on the payment method used, Cutemingle may not receive or store the complete payment card number or other full payment credentials.

For security reasons, we may use payment verification, fraud-prevention measures, or other order-review procedures.

You are responsible for ensuring that the payment information you provide is accurate and that you are authorized to use the selected payment method.

7. Payment Authorization and Verification

Your bank, card issuer, Apple Pay, Google Pay, or another payment provider may require additional verification before completing a transaction.

For example, you may be asked to:

• Confirm your identity;

• Complete a security verification;

• Approve a transaction through your banking application;

• Enter a one-time verification code; or

• Provide other information requested by your payment provider.

These verification procedures are controlled by the applicable payment provider or financial institution.

If the payment cannot be authorized or verified, your order may not be completed.

8. Failed or Declined Payments

If your payment is declined, fails, expires, or cannot otherwise be completed, your order may not be successfully placed.

You may try:

• Confirming that your billing information is correct;

• Using another supported payment method;

• Contacting your bank or card issuer; or

• Contacting us for assistance.

Cutemingle cannot override a payment refusal or authorization decision made by your bank, card issuer, or payment provider.

9. Duplicate or Unexpected Payment Charges

If you believe that you have been charged more than once for the same order, please contact us as soon as possible.

Please provide, where available:

• Your order number;

• The email address used for the order;

• The date of the transaction;

• The amount charged; and

• Relevant payment information or transaction details.

For your security, do not send us your full card number, card security code (CVV/CVC), password, or other sensitive payment credentials by email.

We will review the order and payment records available to us and, where appropriate, assist with resolving the issue.

10. Refunds

If you are entitled to a refund under our Return & Refund Policy, the refund will generally be issued to the original payment method used for the purchase.

For eligible returned items, Cutemingle processes the refund within 7 calendar days after the returned package has been received and the return has been reviewed and approved.

After Cutemingle processes the refund, the time required for the funds to appear in your account may vary depending on your bank, card issuer, Apple Pay, Google Pay, or other payment provider.

A delay between the date we process a refund and the date the funds appear in your account does not necessarily mean that the refund has failed.

For more information, please refer to our Return & Refund Policy.

11. Cancellations and Refunds for Unfulfilled Orders

If an order is cancelled before fulfillment and a refund is approved, the applicable refund will generally be issued to the original payment method.

The timing of the refund will depend on when the cancellation is approved and the processing time of the applicable payment provider.

If an order has already been processed or shipped, cancellation may no longer be possible and the applicable return procedure may apply instead.

12. Returns and Payment Responsibilities

For voluntary returns, including returns due to:

• Change of mind;

• Ordering the wrong size;

• Ordering the wrong color;

• No longer wanting the item; or

• Other reasons not caused by a defect or incorrect shipment,

the customer is responsible for the applicable return shipping cost, subject to applicable law.

Our designated return-processing location is in:

Building 3, No. 1 Fuwan Road, Qianwu Town, Doumen District, Zhuhai, Guangdong Province, China 519170

Estimated international return shipping costs for a typical lightweight clothing parcel are approximately:

Actual return shipping costs depend on the destination, parcel weight and dimensions, carrier, and service selected.

These estimated costs are provided for planning purposes only and are not payment charges imposed by Cutemingle.

For defective, damaged, materially incorrect, or incorrectly shipped products, please contact service@cutemingle.com before sending the item back. Return shipping arrangements and costs for such cases will be handled in accordance with applicable law and our Return & Refund Policy.

13. Customs, Duties, and Taxes

Depending on your destination, an international order may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country or local authorities.

Unless expressly stated otherwise at checkout, such charges are generally separate from the amount paid to Cutemingle and may be collected by the relevant customs authority, carrier, or other applicable party.

Customers are responsible for complying with applicable import requirements in their destination country, subject to applicable law.

14. Payment Disputes and Unauthorized Transactions

If you believe that a payment was made without your authorization, please contact your bank, card issuer, Apple Pay, Google Pay, or other applicable payment provider as soon as possible.

You should also contact Cutemingle at:

Email: service@cutemingle.com
Phone: +86 183 1986 2091

We may request your order number and other non-sensitive transaction information to help investigate the issue.

For security reasons, never send your complete card number, CVV/CVC, account password, or other sensitive authentication information to Cutemingle by email or through customer service.

15. Payment Information and Privacy

Information collected or processed in connection with payments is handled in accordance with our Privacy Policy.

Depending on the payment method you select, payment information may be processed by third-party payment providers, card networks, banks, digital wallet providers, or other financial service providers involved in completing the transaction.

Please review the applicable third-party provider's terms and privacy practices where appropriate.

16. Payment Method Availability

Payment methods may be changed, added, suspended, or discontinued from time to time.

Certain payment methods may not be available for every order, country, currency, device, browser, or transaction.

The payment methods displayed during checkout are the payment options currently available for your particular transaction.

17. Contact Us

If you have questions about payment, an unsuccessful transaction, a duplicate charge, or a refund, please contact Cutemingle:

Yunfu Hengshuo Trading Co., Ltd.
Email: service@cutemingle.com
Phone: +86 183 1986 2091

Registered Office:
6th Floor, No. 15 Toutang Chengxun 2nd Road,
Yuncheng District, Yunfu City, Guangdong Province,
China

Please note that the registered office above is the company's business address. It is not the designated customer return warehouse.

For returns, customers should follow the return instructions provided by Cutemingle and should not send merchandise to the registered office unless specifically instructed to do so.

18. Changes to This Payment Policy

We may update this Payment Methods page from time to time to reflect changes to our payment options, payment providers, business practices, or applicable requirements.

When we make changes, we may update the effective date shown at the top of this page.

The version published on this website will apply to transactions subject to the applicable version of this policy.