Privacy policy

Effective Date: September 24, 2026

Cutemingle respects your privacy. This Privacy Policy explains how Yunfu Hengshuo Trading Co., Ltd., the operator of cutemingle.com, collects, uses, stores, and shares information when you visit our website, place an order, contact us, or otherwise interact with our services.

Cutemingle is an online women's fashion retailer offering products including Dresses, Sets, Jumpsuits & Rompers.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Legal Company Name:
Yunfu Hengshuo Trading Co., Ltd.

Registered Office:
6th Floor, No. 15 Toutang Chengxun 2nd Road,
Yuncheng District, Yunfu City, Guangdong Province, China

Website:
https://www.cutemingle.com/

Customer Service:
Email: service@cutemingle.com
Phone: +86 183 1986 2091

Our registered office is our company's registered office and business address. It is not our designated customer return warehouse.

Designated Return Warehouse:
Building 3, No. 1 Fuwan Road, Qianwu Town, Doumen District, Zhuhai, Guangdong Province, China 519170

The Zhuhai address is used for approved customer returns and return processing.

2. Information We Collect

Depending on how you interact with Cutemingle, we may collect the following information.

Information You Provide Directly

When you place an order, contact us, or use certain website functions, you may provide:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order information

  • Product and purchase information

  • Information included in customer service communications

  • Information you provide when requesting a return or refund

Payment Information

When you make a purchase, payment may be processed through a third-party payment provider.

Cutemingle does not require you to send your complete payment card number, card security code, or payment account password to us by email.

Depending on the payment method selected, payment may be processed through services associated with:

  • Visa

  • Mastercard

  • Google Pay

  • Apple Pay

Payment providers may independently collect and process payment information under their own privacy policies and terms.

Automatically Collected Information

When you visit our website, certain technical information may be automatically collected, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • General website activity

  • Pages viewed

  • Referring website or source

  • Date and time of website access

This information may be used for website operation, security, troubleshooting, performance, and improving the shopping experience.

3. How We Use Personal Information

We may use information we collect for purposes including:

Order Processing

To:

  • Process and fulfill orders

  • Confirm purchases

  • Arrange shipping

  • Provide order updates

  • Handle delivery issues

  • Process returns and refunds

Customer Service

To respond to:

  • Product questions

  • Size questions

  • Order inquiries

  • Shipping inquiries

  • Payment questions

  • Return and refund requests

  • Other customer service requests

Website Operation

To:

  • Maintain and operate the website

  • Remember certain preferences

  • Maintain shopping cart functionality

  • Detect technical problems

  • Protect the website against fraud and abuse

Security and Fraud Prevention

Information may be used to identify suspicious transactions, prevent fraud, protect our website, and protect customers and our business.

Legal and Business Requirements

We may use or retain information when reasonably necessary to comply with applicable laws, regulations, legal procedures, accounting requirements, or legitimate business obligations.

4. Cookies and Similar Technologies

Cutemingle may use cookies and similar technologies to support website functions.

These technologies may help us:

  • Keep products in your shopping cart

  • Maintain sessions

  • Remember preferences

  • Improve website functionality

  • Understand website performance

  • Help protect the website from fraudulent or unauthorized activity

Where applicable, analytics or similar technologies may also be used to understand how visitors interact with the website.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions.

5. How We Share Information

We may share information when reasonably necessary to operate Cutemingle and provide our services.

This may include sharing information with:

Payment Providers

Payment providers and financial institutions may process information necessary to authorize and complete transactions.

Shipping and Delivery Providers

We may provide necessary shipping information, such as your name, address, telephone number, and order information, to shipping or logistics providers so that your order can be delivered.

Technology and Website Service Providers

Certain service providers may assist with:

  • Website hosting

  • Website operation

  • Security

  • Technical support

  • Customer communications

  • Order management

Legal and Regulatory Authorities

We may disclose information when required by applicable law, legal process, court order, or lawful government request.

We do not sell your personal information simply as a customer database or provide your personal information to unrelated third parties for their own independent sale of your information.

6. International Data Transfers

Cutemingle serves customers internationally.

Depending on the services used to operate the website, information may be processed, stored, or accessed in countries other than the country where you live.

For example, information may need to be transferred in connection with payment processing, shipping, website hosting, technical services, customer support, or fraud prevention.

Where applicable, we take reasonable steps to handle personal information in accordance with applicable privacy and data protection requirements.

7. How Long We Keep Information

We generally retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Certain information may need to be retained for longer periods to:

  • Complete transactions

  • Handle returns or refunds

  • Maintain business and accounting records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal or regulatory obligations

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account credentials and personal information.

9. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights concerning your personal information.

These may include rights to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion of information in certain circumstances

  • Ask how your information is being used

  • Object to or restrict certain processing where applicable

  • Withdraw consent where processing is based on consent

The availability of these rights depends on applicable law and the circumstances of the request.

To submit a privacy-related request, contact:

service@cutemingle.com

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Cutemingle is a general online clothing retailer.

Our website is not specifically directed toward children, and we do not knowingly request personal information from children in circumstances where doing so is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.

11. Third-Party Websites and Services

Our website may contain links to or integrations with third-party services.

Third-party websites and services may have their own privacy policies and terms. Cutemingle is not responsible for the privacy practices of independent third parties.

We encourage you to review the relevant third party's privacy policy before providing information directly to that service.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website functionality, services, or applicable legal requirements change.

When we make changes, we will update the effective date shown at the top of this page.

We encourage you to review this page periodically for the latest version.

13. Contact Us About Privacy

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Yunfu Hengshuo Trading Co., Ltd.

Email: service@cutemingle.com
Phone: +86 183 1986 2091

Registered Office:
6th Floor, No. 15 Toutang Chengxun 2nd Road,
Yuncheng District, Yunfu City, Guangdong Province, China

Website:
https://www.cutemingle.com/

Designated Return Warehouse:
Building 3, No. 1 Fuwan Road, Qianwu Town, Doumen District, Zhuhai, Guangdong Province, China 519170

The Zhuhai address is used for approved customer returns and return processing. It is not the company's registered office.